top of page


Optimise healthcare quality and reduce costs

  • A central and secure digital repository for all patient medical information
  • Present the records across different departments, and people based on security roles.
  • Search based on patient information.
  • Workflow for routing of medical records to providers for immediate attention.
  • Comprehensive security to protect sensitive patient data while allowing instant access to authorized personal.
  • Audit trail to validate retention rules for different document types.
The right information

The right information in the right place at the right time.


CSG's solutions for healthcare streamline paper-based business processes and enable organisations to reduce costs and improve service quality.

Healthcare organisations are looking for ways to operate more efficiently and reduce costs while still maintaining high quality patient care. Many hospitals, clinics and other healthcare providers have adopted electronic health record (EHR) or electronic medical record (EMR) systems to improve patient care.

Healthcare providers are required to connect electronic patient records with existing paper records as well as retrieve information from paper-based documents that arrive every day. The information contained in those documents is critical to patient care, but manually entering information from documents is time-consuming, prone to error and expensive. Additionally, maintaining paper and electronic records is expensive and locating or sharing paper files can cause delays.

CSG enables healthcare organizations to optimise document-driven processes by capturing information from documents, automatically classifying them, and routing documents and extracted patient data to health information management systems (HIM). By automating this process, healthcare providers can ensure the information is available for patient care or patient accounting with minimal labour.



Increase business efficiency

Optimisation of patient data and statement of benefits process. Simplify the implementation of electronic patient records and information through the classification and automatic processing of documents.


Cost savings

Automation of costly, manual processes related to document processing. Increase the productivity of employees who can focus on important tasks instead of manual data extraction.


Increase the quality of the data

Reduction of error rates through the use of leading technology for OCR, ICR, OMR and barcode recognition, and automatic data validation to patient data.

Improve patient care

Easy and fast retrieval of patient data, which doctors and nurses use to make better decisions.

Find out more


Want to know more

bottom of page